Integration with external services

Supported services and tools

BugDigger integrates with a number of issue tracking and project management solutions:

  • Asana

  • Basecamp

  • FogBugz

  • GitHub

  • GitLab

  • JIRA

  • Lighthouse

  • Pivotal Tracker

  • Planbox

  • Redmine

  • Teamwork

  • Trello

  • Unfuddle

  • Wrike

For the above listed tools BugDigger allows you to:

  • Sign-in using external service credentials or add external service to your registered BugDigger account.

  • See projects on the external service.

  • Include additional fields (e.g. priority, assignee, label, etc.) with your issue reports submitted to external service (where and as supported by the service).

  • Attach the service to BugDigger subscription to enable all users on your external service projects to use BugDigger.

If there's another popular service/tool that you'd like to see supported, please let us know.

The full integration is also possible with external web sites that comply with our Issue Tracker Integration API. If you have a proprietary solution and are willing to do some development on your end, this may be the way to go.

Alternative ways to integrate with external services

If your preferred service is not supported, you can get issue reports out from BugDigger via:

  • Email - Send issue reports automatically to an email address.

  • RSS/Atom feed - Setup a script in your environment that will periodically pull issue reports from BugDigger project feed.

We're looking into supporting HTTP hooks in the near future.

Typical setup steps are:

  1. Create a project on BugDigger.

  2. Associate related websites with the project.

  3. Setup automatic forwarding of issue reports to an email. (BugDigger application emails from address [email protected]. You may need to whitelist this email address or domain with your service or email server.)

To receive issue reports from other users, make sure to put your BugDigger project to "active" state.

Is it possible to use BugDigger with a service behind a firewall?

No, your service must be available for free access from the Internet for BugDigger to use it.

The only exception is integration with Atlassian JIRA for which we have additional plugin. For more details, see options for working with JIRA.

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